- All orders ship via United States Postal Service (USPS) Priority Mail Service.
- We are currently shipping only to the United States, Hawaii, Alaska, and Puerto Rico.
- Shipping charges are a flat $5.95 fee. USPS tracking numbers will be provided by e-mail notification upon shipment of your order.
- All in-stock items will be processed within 3 days of order placement. This excludes weekends and holidays.
- If it happens that an item is not in stock we will adjust your order and notify you. We do not offer “Back Order” service.
- Please allow 1-7 business days for your package to reach you.
- The Laughing Mermaid Soap Company ships to the address that you have provided. Please make sure that the address is correct. We can not take responsibility if the address provided is incorrect.
If the tracking shows your package was delivered and you claim you did not receive your package, we cannot file a claim with the USPS. As a result, we will not be able to refund or replace your purchase.
For items that have been damaged in shipping please save all of the damaged packagings and notify us and the shipper immediately.
We will gladly ship to the recipient of your choice. We can also personalize a complimentary “Gift Message” which we will print out and tuck inside the box.
Include your message in the COMMENTS section on the Shopping Cart page. You can also give us a call or shoot us an email if you’d prefer.
Our loyalty program is simple. For every dollar you spend you earn 1 point. Once you have accrued 200 points you will see an option to redeem your points and have your reward applied to your purchase on the check-out page.
You may check your point status at any time by logging into your Account.
You must have an account with us in order to start accruing points. You do not need an account if you simply want to make a purchase as a guest.
Signing up is easy. There is also an Account Link on the Shopping Cart page as you are checking out.